> ## Documentation Index
> Fetch the complete documentation index at: https://support.visualcare.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# DVA agreements

> Create and manage Department of Veterans' Affairs agreements in Visualcare, including DVA Plan ID, Frequency, and CSV export

DVA (Department of Veterans' Affairs) agreements follow the same creation process as other agreement types. See [Creating agreements for rostering](/client-management/creating-agreements-for-rostering) for full details on creating agreements, adding services, and managing rosters. This article covers the DVA-specific fields and export process.

<Tip>For the basics of creating any agreement, see [Creating agreements for rostering](/client-management/creating-agreements-for-rostering).</Tip>

## Setting up a DVA agreement

Set the **Agreement Type** to **DVA** when creating or editing a client agreement, then click **Save**.

### DVA-specific fields

| Field           | Where to find it            | Description                                                                                                                                           |
| --------------- | --------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------- |
| **DVA Plan ID** | Agreement header            | The DVA plan identifier for this client. Enter the plan ID provided by DVA                                                                            |
| **Frequency**   | Service line items (column) | Controls the billing frequency for each service line. If this column is not visible, open the **Column Chooser** and drag **Frequency** into the grid |

<Note>The **Frequency** column appears against each service line item within the agreement, not in the agreement header. Use the **Column Chooser** if you cannot see it.</Note>

## Exporting to DVA

The **Export to DVA** function produces a CSV file for submitting claims to DVA.

<Steps>
  <Step title="Open the export">
    Navigate to **Data Export** and select **Export to DVA**.
  </Step>

  <Step title="Set the date range and export">
    Select the date range for the export period and click **Export**. The system generates a CSV file containing the claim data.
  </Step>
</Steps>

## Running into issues?

See [Client management troubleshooting](/troubleshooting/general) for common errors and fixes.

## Related articles

<CardGroup cols={2}>
  <Card title="Creating agreements for rostering" icon="file-contract" href="/client-management/creating-agreements-for-rostering">
    General guide to creating client agreements
  </Card>

  <Card title="NDIS agreements" icon="file-contract" href="/client-management/ndis-agreements">
    NDIS-specific agreement setup and pricing updates
  </Card>

  <Card title="CHSP agreements" icon="file-contract" href="/client-management/chsp-agreements">
    CHSP agreement setup with DEX case and activity fields
  </Card>
</CardGroup>