> ## Documentation Index > Fetch the complete documentation index at: https://support.visualcare.com.au/llms.txt > Use this file to discover all available pages before exploring further. # Messaging > Send and manage private and group messages between office staff and workers through Visualcare The messaging module in Visualcare connects office staff with workers through the Vworker mobile app. Workers receive push notifications on their phone when a new message is sent. Office staff see an unread message count next to the message icon in VCore. Message notification icon Click the message icon to open the messaging module. ## Private messages Click the **Private** tab to view private conversations. The number of unread messages for each person is highlighted in red. Private messages tab with unread counts ### Marking messages as read When a new message appears, click **Mark as read** to clear the unread indicator. This clears the red number for all office users. New message requiring mark as read Click on the person, then click **Mark as read** in the top right corner. Mark as read button ### Viewing read receipts Click the information icon (**i**) to see who has read each message and when. Read receipt information The **Seen time** shows when the message was marked as read, and **Seen by** shows who read it. ## Group messages Click the **Group** tab to view group conversations. Unread message counts appear next to each group name. Group messages tab ### Creating a new group Click the **Create new Group Chat** icon. Create new group chat icon Choose participants by clicking **Choose**, enter a group name, and click **Create**. Group creation form with participant selection ### Managing a group To edit the list of users in a group, click **Manage group**. Manage group button From here you add or remove participants from the group. ## Running into issues? See [Client management troubleshooting](/troubleshooting/general) for common errors and fixes. ## Related articles Manage notes including those from the Vworker app Configure client profiles including vAboutMe messaging access