> ## Documentation Index
> Fetch the complete documentation index at: https://support.visualcare.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# SAH meal services

> How to record meal delivery and meal preparation services for Support at Home clients in Visualcare

Support at Home (SAH) covers two types of meal services, each recorded differently in Visualcare. Both fall under the Everyday Living funding classification.

## Service codes

| Service code  | Service type     | How to record                 |
| ------------- | ---------------- | ----------------------------- |
| **SERV-0007** | Meal delivery    | Expense on the client profile |
| **SERV-0008** | Meal preparation | Roster as a normal shift      |

## Recording meal delivery (SERV-0007)

Meal delivery is recorded using the expense function on the client profile. Enter each meal for the date the service was delivered.

For bulk meal entry, use the **Expense Bulk Import CSV** to upload multiple records at once.

<Tip>
  If your organisation delivers meals in high volumes, the bulk import CSV saves significant data entry time. See [Client expenses](/client-management/client-expenses) for instructions on using the bulk import.
</Tip>

## Recording meal preparation (SERV-0008)

Meal preparation is rostered and recorded as a standard shift. No special configuration is needed beyond using the SERV-0008 service code.

## Client contributions for meals

Meals fall under the **Everyday Living** funding classification. The government pays approximately 70% of the cost, subject to the client's individual Everyday Living contribution percentage.

The remaining approximately 30% (the cost of ingredients) is not supported by SAH. The meal provider invoices the participant directly for this portion.

## What's out of scope for SAH meal services

SAH does not cover:

* The cost of ingredients (billed directly to the participant by the meal provider)
* Takeaway or delivered food from restaurants or food delivery services
* Meals provided to other household members

<Note>
  Only meals provided to the SAH participant are claimable. Do not include costs for other members of the household.
</Note>

## Running into issues?

See [SAH claiming troubleshooting](/troubleshooting/sah-claiming-errors) for common errors and fixes.

## Related articles

<CardGroup cols={2}>
  <Card title="Client expenses" icon="coins" href="/client-management/client-expenses">
    Record and manage expenses on a client profile, including bulk import
  </Card>

  <Card title="SAH agreements" icon="file-contract" href="/client-management/sah-agreements">
    Set up and manage Support at Home agreements
  </Card>

  <Card title="Creating agreements for rostering" icon="calendar-check" href="/client-management/creating-agreements-for-rostering">
    Configure service agreements to enable rostering
  </Card>

  <Card title="SAH financials" icon="dollar-sign" href="/client-management/sah-financials">
    Manage SAH budgets, statements, and financial exports
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</CardGroup>