> ## Documentation Index
> Fetch the complete documentation index at: https://support.visualcare.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# SAH end to end workflow- Impact call outs Session 1

This webinar is the first of a two-part series walking through the Support at Home process in Visualcare from start to finish. Whether you're new to Support at Home or have been using it since 1 November, this session covers the recommended intake workflow for a new participant and highlights where skipping a step can cause problems later on at claiming, invoicing and statements. <br />Part 2 continues the workflow, focusing on claiming, invoicing and statements.

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