> ## Documentation Index
> Fetch the complete documentation index at: https://support.visualcare.com.au/llms.txt
> Use this file to discover all available pages before exploring further.
# Timeline views
> How to use the timeline views to see rosters by worker or client across day, week, and month periods
Visualcare provides several timeline views that give you an overview of rostered shifts across workers and clients. These views are accessible from the **Operations** menu and let you reassign shifts, spot conflicts, and create new shifts.
## Worker day view
The worker day view shows all shifts for a single day, grouped by worker. Access it via **Operations** → **Timeline Worker (Day)**.
### Key features
* **Filter** by worker type, worker roles, and area
* **Change the time scale** to show every hour for a more compact view
* **Change the date** to view different days
* **Conflict highlighting** - conflicting shifts are highlighted yellow. Click once to see the conflict detail
### Reassigning shifts
Double-click on a shift to edit it. Select the worker you want to move the shift to - you can also change the start time and date. The shift moves to the new worker's roster automatically.
New shifts cannot be created from the worker day view. Create shifts from within the client roster instead.
## Client day view
The client day view shows all shifts for a single day, grouped by client. Access it via **Operations** → **Timeline Client (Day)**.
### Key features
* **Filter** by area, division, case manager, and locations
* **Change the time scale** and date as with the worker view
* **Conflict highlighting** - conflicting shifts are highlighted yellow
Double-click on a shift to assign a different worker. New shifts cannot be created from this view.
## Worker week and month view
The worker week and month view provides a broader overview across longer time periods. Access it via **Operations** → **Timeline Worker (Week/Month)**.
The data can be viewed by week, fortnight, or month.
### Navigation
| Control | What it does |
| ----------------- | --------------------------------------------------------------------- |
| **Refresh** | Refreshes the screen data |
| **Date selector** | Select the week or month to view |
| **Filters** | Filter by worker type, worker role, areas, divisions, or case manager |
### Compact vs extended view
Shifts are displayed as coloured blocks. You can click and drag shifts to reassign them to a different worker or day.
Lists the individual shifts with their details. Drag-and-drop is not available in this view.
You need to be in compact view to drag and drop shifts between workers.
### Leave and availability
Worker availability is visible in this view. If a worker is unavailable for the entire day, that day is highlighted purple.
### Moving a shift
Click on the shift count (for example, "3 shifts") to view the individual shift details.
Left-click on the shift you want to move and drag it. As you move it up and down the screen, the system highlights which workers are **preferred** and **non-preferred**.
Drop the shift on the target worker and select **Yes** to confirm.
* A yellow alert appears if you try to move a shift to a conflicting time
* A red alert appears if you try to move the shift to a different day than originally created
The hours and dollar totals for the worker update when you drop the shift. This shows the total hours and pay for the selected timeframe.
### Creating a shift
You can add a shift to a worker directly from this view by clicking the grey plus button next to their name.
Select the date, start and end time, client, service, roster, charge rate, and pay rate, then click **Save to Roster**.
To fit the whole month view on your screen, use your browser's zoom function. In Chrome, click the three-dot menu in the top right corner and use the **-** button to zoom out.
If you use the zoom function, reload the page afterwards to make sure everything lines up correctly.
## Daily schedule
The daily schedule (**Operations** → **Daily Schedule**) shows rostered shifts in a list format. It displays the same information as the day view but gives you the ability to sort and filter columns, and export to Excel.
## Running into issues?
See [Scheduling troubleshooting](/troubleshooting/rostering-issues) for common errors and fixes.
## Related articles
Identify and resolve shift conflicts
Create shifts in a client roster
Edit one-off shifts, series, and manage leave
Find and manage shifts without assigned workers