> ## Documentation Index
> Fetch the complete documentation index at: https://support.visualcare.com.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Visualcare Support Centre

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Our first best practice webinar walked customers through the newly launched Support Centre . The session covered how to navigate the new layout, demonstrated the built-in search and AI Search feature for finding answers quickly without raising a ticket. It also touched on the Getting Started guide for new users and how articles are structured with related links to guide customers to further information. The session wrapped up with a section on best practice in lodging a Support ticket and  a live Q\&A.