New to Visualcare? Start with the Getting started guide to log in, set up your account, and learn the basics.
People and services
Client management
Profiles, care plans, agreements, funding, and compliance
Worker management
Profiles, availability, skills, training, and compliance
Scheduling
Rosters, shifts, location bookings, and transport runs
Timesheets
Confirm shifts, handle variations, travel time, and the vWorker app
Finance and compliance
Finance
Billing, payroll, NDIS claiming, and Support at Home submissions
Incidents
Log and manage incidents, SIRS reporting, and workflows
Compliance
Audit reports, compliance registers, and document storage
Reporting
Client, worker, roster, DEX, and financial reports
Set up and tools
Getting started
Log in, create users, and find your way around the dashboard
Operations
Tasks, forms, organisation settings, and bulk data tools
Apps and portals
vWorker, vOnboard, vAboutMe, vBroker, and vAssessment
Integrations
Xero, MYOB, KeyPay, Employment Hero, QuickBooks, and more
Need help?
Troubleshooting
Common issues and fixes for login, rostering, timesheets, and integrations
Contact the helpdesk
Get in touch with the Visualcare support team