Skip to main content
Watch the video walkthrough, then follow the steps below.
1

Navigate to the worker profiles

Go to the Workers tab in Visualcare. This will display your full list of support workers.
2

Add a new worker

Click Add Worker in the top-left corner of the screen.
3

Enter worker login details

In the top section of the worker profile:
  • Enter the worker’s email address
  • Enter their web username
  • Tick Web Enabled to give them access to the vWorker app
  • Click Save
4

Send login instructions

After saving, click Send Login. This will email the worker instructions on how to log into the Visualcare app.
5

Add personal details

Scroll to the Details section at the bottom of the profile. Enter the worker’s home address and click Save.
6

Set worker availability

Go to the Availability tab. Add their ongoing two-week availability by selecting:
  • Available All Day,
  • Unavailable All Day, or
  • Entering specific time ranges
7

Add training and qualifications

Open the Training & Qualifications tab. To add an item:
  • Click New Item
  • Select the relevant training/qualification
  • Enter any required details
  • Click Save
8

Add worker skills

In the Skills tab:
  • Click New Skill to add one skill, or
  • Click Add Multiple Skills to add several at once
These skills assist with worker filtering during rostering.
9

Add compliance items

Go to the Compliance tab. Add the worker’s compliance items by selecting:
  • Individual compliance items
  • Role type compliance
  • Worker type compliance
Enter required details such as start and expiry date, then click Save.
10

Review and finish

Your worker profile is now complete. Once saved, the worker will have access to the app (if web-enabled) and be fully set up for rostering and compliance tracking.