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Visualcare supports School Leavers Employment Supports (SLES) billing through location rostering. SLES participants are managed as clients in Visualcare for NDIS claiming purposes, with weekly charges applied either before or after the days worked for both individuals and groups.

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Setting up SLES billing

SLES billing uses the location rostering model in Visualcare. To set up SLES:
  1. Create client profiles for each SLES participant
  2. Set up a location roster for the SLES site
  3. Configure the NDIS agreement with the appropriate SLES support items
  4. Roster participants to the location
The system supports tiered weekly billing for groups of participants at a location.

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Worker payments for SLES

For paying SLES workers, it’s recommended to manage timesheets in your payroll software (such as Xero) rather than in Visualcare. This avoids the complexity of rostering the same person as both a client and a worker. If your payroll software doesn’t accommodate SLES worker timesheets, participants need to be set up as both clients and workers in Visualcare and rostered on the location.
Using the payroll software approach keeps the Visualcare configuration simpler and avoids duplicate profiles. Only set up participants as both clients and workers if your payroll system doesn’t support the SLES workflow.

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Running into issues?

See Finance troubleshooting for common errors and fixes.

Claiming and invoicing overview

Overview of all billing and export options in Visualcare

NDIS agreements

Configure NDIS agreements and support items