Rosters and timesheets reports

Visualcare provides a comprehensive set of reports for rostering and timesheet data. These reports help you identify conflicts, track billable hours, compare rostered versus actual hours, and analyse service delivery patterns. Access these reports from Reports → Rostering Reports and Timesheets → Timesheets in the main menu.

Rostering reports

The following reports are available under Reports → Rostering Reports.

Conflicts

This report highlights any roster conflicts. A conflict falls into one of three categories:

Conflict type	Description
Availability conflict	A worker’s availability has changed and now conflicts with a rostered appointment
Leave conflict	A worker’s leave has changed and now conflicts with a rostered appointment
Roster conflict	Time overlaps or insufficient time between two shifts for the same worker

Roster conflicts report showing conflict types

Other rostering reports

Report	Description
Public Holidays	Highlights any shifts scheduled on a public holiday. Make sure your state is set up correctly in the settings area
Cancelled Shifts / Shifts on Leave	Highlights any shifts that have been cancelled or marked as on leave
Billable Hours Summary	Reports on all billable hours for a selected date range, sorted by funding type with totals for different payroll periods
Movement Report	Shows the difference between cancelled shift hours and non-cancelled shift hours between a chosen period
Payer High Level	Reports on how many hours a payer is expected to pay between a given date period, based on timesheets. Displays total hours, on-hold hours and the remainder for each month within the date range
Roster Hours vs Actual	Compares rostered hours against actual hours by support worker for a selected timeframe
Roster Notes Report	Reports on all roster notes entered during rostering
Roster Hours by Category	Summarised list of client hours by roster category. Roster categories are used when rostering services to break shifts down by different reporting mechanisms
No Service Report	Reports on clients who do not have any shifts in rosters
Series Shift Report	Select a date range to view all shift series for all clients

Client services provided

This report shows confirmed client services (timesheets) for a selected timeframe. You have several options:

Group by Client, Payer or Service
Choose Show Details or Totals Only
Export to Excel or run as an on-screen report

Client services provided report with grouping options

Monthly hours breakdown

This report shows rostered items (not confirmed timesheets) for a selected date range. It’s useful for forecasting upcoming months. Options include:

Include or exclude uncompleted or cancelled shifts
Multiple grouping options
Export to Excel or run as an on-screen report

Monthly hours breakdown report with filter options

Service summary reports

Report	Description
Service Summary by Support Worker	View by date range, grouped by worker showing services, quantity, pay rate, charge rate, payer and client contribution
Service Summary by Payer	View by date range, with the option to show details or payer totals only

Timesheet reports

The following reports are available under Timesheets → Timesheets.

Timesheet report

To run a timesheet report:

Go to Timesheets → Timesheets
Select the timeframe for your payroll period
Choose which report you want from the drop-down menu
Click View

This report shows all confirmed timesheets.

Timesheet report with date range and report type selection

Other timesheet reports

Report	Description
Timesheet Summary	Select a date range to see a summary of kilometres, kilometres (no charge), reimbursements, total hours and pay based on completed timesheets
App Started but Not Finished	Report on all shifts started by a worker on the mobile app but not finished
Time Discrepancy	Select a date range and filter by worker to identify consistent lateness or early departures

The Time Discrepancy report is useful for spotting patterns where workers are consistently starting late or finishing early.

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Rostering reports

Conflicts

Other rostering reports

Client services provided

Monthly hours breakdown

Service summary reports

Timesheet reports

Timesheet report

Other timesheet reports

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All timesheets

Conflict management

Client reports

Worker reports

​Rostering reports

​Conflicts

​Other rostering reports

​Client services provided

​Monthly hours breakdown

​Service summary reports

​Timesheet reports

​Timesheet report

​Other timesheet reports

​Running into issues?

​Related articles

All timesheets

Conflict management

Client reports

Worker reports

Rostering reports

Conflicts

Other rostering reports

Client services provided

Monthly hours breakdown

Service summary reports

Timesheet reports

Timesheet report

Other timesheet reports

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