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Visualcare integrates with a range of accounting, payroll, HR, and government systems. Integrations work in one of two ways: a direct API connection, or a file-based export (CSV or MIF) that you download from Visualcare and upload into your finance software. This page is a summary of what’s supported.

API integrations

The following systems connect to Visualcare via a direct API connection:

Government funding API

Visualcare connects to the Services Australia Aged Care API to receive Support at Home (SAH) participant funding information:
The Aged Care API is used for funding information only. NDIS claims are submitted by uploading a CSV claim file to the NDIS portal. See File-based exports below.
API integrations may be limited by software version and which fields are available for export. Exact feature coverage (for example, whether kilometres, travel time, expenses, or allowances are included in an export) varies by integration. Contact Visualcare support to confirm what’s covered for your setup.

File-based exports (CSV and MIF)

The following systems are supported through export files that you download from Visualcare and upload into your finance software:
Xero, MYOB, and Reckon also support file-based exports in addition to their API integrations.

Running into issues?

See Integration troubleshooting for common errors and fixes.

Xero integration

Connect Visualcare to Xero for invoice and payroll export

KeyPay integration

Connect Visualcare to KeyPay for payroll export

Employment Hero integration

Sync worker data and compliance from Employment Hero

MessageMedia integration

Send SMS notifications to clients via MessageMedia