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The messaging module in VCore connects office users with workers via the Vworker mobile app. Each time a new message is sent, the worker receives a push notification on their phone. Messaging works the same way for both client and worker contexts.
The messaging module is shared across client and worker contexts. For client-related messaging, see Client messaging.

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Accessing messages

When a new message arrives, a number badge appears next to the message icon in VCore. Click the icon to open the messaging module. Message notification icon

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Private messages

Click the Private tab to view one-on-one messages. The number of unread messages for each person is highlighted in red. Private messages tab

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Marking messages as read

New private messages show a red number badge. To clear the badge, click on the person and then click Mark as Read in the top right corner. New message notification Mark as read button
When one office user marks a message as read, the red number badge disappears for all office users.

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Viewing read receipts

Click the information icon (i) on a message to see who read it and when. Read receipt information The Seen Time shows when the message was marked as read, and Seen By shows who read it.

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Group messages

Click the Group tab to view group messages. Unread message counts appear next to each group name. Group messages tab

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Creating a group

Click the Create New Group Chat icon to start a new group conversation. Create new group chat icon Click Choose to select participants, enter a group name, and click Create. Group creation dialog

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Managing a group

Click Manage Group to edit the list of participants in an existing group. Manage group button
Workers need to stay logged in to the Vworker app to receive push notifications for new messages. If a worker logs out, they won’t get notified of new messages until they log back in.

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Running into issues?

See Worker management troubleshooting for common errors and fixes.

Notes and document storage

Add notes and documents to a worker profile

vOnboard and Vworker access

Set up worker access to mobile apps

Client messaging

Messaging in the client context