Creating roster templates
1
Open roster templates
Go to the client profile and click the Roster Template tab. You can double-click an existing template to edit it, or click New Roster Item to create a new one.

2
Define the template
In the new roster item window, set up the shift pattern:
Once saved, the template item appears in the list.

Generating shifts from templates
1
Select templates
In the roster templates list, tick the templates you want to use and click Create Rosters.

2
Set the date range
Enter the start and end dates for the period you want to create shifts for.

3
Review and adjust
A list of all shifts appears in date order. From here you can make specific changes such as:
- Changing the worker for a particular day
- Adjusting times or services
-
Deleting a shift if the client is away on a specific date

4
Confirm
Click Next to review the final list, then confirm to create the shifts in the client roster.
Roster template wizard
The roster template wizard lets you generate rosters for multiple clients simultaneously using their existing roster templates. This is useful when you need to create shifts in bulk across your client base for an upcoming period.What you’ll need
- Roster templates already set up on each client’s profile (see Rapid rostering)
- Only clients with roster templates appear in the wizard
Using the roster template wizard
1
Open the wizard
Go to Operations → Roster Template Wizard.

2
Select clients
Select the clients from the list using the tick boxes, then click Start Wizard.

Only clients with roster templates already added to their profile appear in this list.
3
Set the date range
Enter the start and end dates for the rosters to be created. Untick any shifts you want to exclude, then click Next.

4
Review and assign workers
A worker can be assigned to any shift that doesn’t already have one selected. Confirm all details and click Next.

5
Process rosters
A dialogue box displays the number of shifts to be created. Click Process Rosters to create the shifts, which then appear on each client’s roster.

Running into issues?
See Scheduling troubleshooting for common errors and fixes.Related articles
Rapid rostering
Create and manage roster templates for individual clients
Creating new shifts
Create shifts manually in a client roster
Timeline views
View and manage rosters across workers and clients
